171 - A Restaurant That Didn't Go Above and Beyond

• Went to a national chain restaurant.
• The appetizer order was messed up, but fixed.
• My wife has a gluten allergy. She stated as much and ordered a gluten free item.
• The item was not gluten free. The restaurant comped her meal, but they should have. They didn't comp my meal, they didn't go above and beyond.
• To maximize their return, should they have comped our entire meal?
• Also, my run in with Enterprise Rent a Car where they DID go above and beyond.
• While I'm  sharing stories, let's throw U-haul under the bus.